Frequently Asked Questions

EK 77 FAQ – Answers for Pakistani Betting Players

Whether you are brand new to EK 77 or a regular player with a specific question, this FAQ covers everything — from creating your account and depositing PKR via Easypaisa, to cricket betting markets, PSL odds, live casino rules, bonuses and responsible gaming tools. Use the search box or browse by category.

6
FAQ Categories
36
Questions Answered
PKR
Only Currency
24/7
Live Support

Browse by Category


Still Need Help?

Can't find your answer? Our support team is available 24/7.

support@ek77.info

All
Account
Payments
Cricket & PSL
Casino
Bonuses
Responsible Gaming

No questions matched your search. Try different keywords or .

Account & Registration

Registering at EK 77 is completely free and takes under two minutes. Go to ek77.info/register, enter your full name, Pakistani mobile number and date of birth, choose a password, accept the Terms and Conditions, and submit. Your account is active immediately and you will receive a confirmation SMS to your registered number. You do not need a separate username — your mobile number is your login ID on EK 77.

You must be 18 years of age or older to register at EK 77. During registration you are required to confirm your date of birth and tick a declaration that you meet the minimum age requirement. EK 77 reserves the right to request identity verification documents at any time. Accounts found to belong to players under 18 are permanently closed and all balances forfeited.

On the EK 77 login page, click "Forgot Password?" below the password field. Enter your registered Pakistani mobile number and you will receive a reset OTP via SMS. Use that OTP to set a new password. Alternatively, switch to the OTP Login tab — enter your mobile number, receive a 6-digit code, and log in without needing your password at all. If your registered mobile number is no longer active, contact support at support@ek77.info.

EK 77 may request identity verification (KYC) before processing large withdrawals or if unusual account activity is detected. Verification typically requires a clear photo of your CNIC (front and back) and a selfie. Verification requests are sent to your registered mobile number. Standard account activity — betting, small deposits and withdrawals — generally does not require identity documents. Documents submitted are handled in accordance with the Privacy Policy.

Yes. To change your registered mobile number, log in and go to Account Settings. You will be asked to verify your identity via OTP to your current number before the change is processed. If you no longer have access to your current registered number — for example your SIM has changed — contact support at support@ek77.info with your full name, original registered number and CNIC number so the team can verify your identity and update the number manually.

No. Each person is allowed one EK 77 account only. Creating multiple accounts — whether under different mobile numbers, names or payment details — is a breach of the Terms and Conditions. Duplicate accounts are detected automatically. When identified, all accounts are closed, balances forfeited and any bonuses voided. If you believe a duplicate account was created by mistake or by someone else using your details, contact support immediately.

Deposits & Withdrawals

Log in to your EK 77 account and tap or click "Deposit" from your dashboard. Select your payment method — Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT or Visa/Mastercard — enter the PKR amount, and confirm. For Easypaisa and JazzCash, a prompt appears in your wallet app to authorise the payment. Your EK 77 PKR balance updates automatically as soon as the payment is confirmed by the provider, usually within seconds.

The minimum single deposit at EK 77 is Rs 200. There is no maximum deposit set by EK 77 — though your Easypaisa or JazzCash wallet may impose its own daily transaction limits set by the payment provider. All deposits are in Pakistani Rupees (PKR). There are no conversion fees and no hidden charges applied by EK 77 on deposits.

Withdrawals to Easypaisa and JazzCash wallets typically process within minutes during normal operating hours. Bank IBFT withdrawals take 1–3 business days depending on your bank. Withdrawals to Visa/Mastercard take 3–5 business days. The minimum withdrawal at EK 77 is Rs 500. If your withdrawal has not arrived within the expected timeframe, contact support at support@ek77.info with your transaction reference number.

First, wait 10 minutes — payment provider confirmation can occasionally be delayed. If your EK 77 balance still has not updated after 10 minutes, check your Easypaisa transaction history to confirm the payment was actually deducted and note the transaction reference number. Then contact EK 77 support at support@ek77.info with your registered mobile number and the Easypaisa transaction reference. The team will investigate and credit your balance manually if the payment is confirmed at the provider end.

EK 77 accepts the following payment methods for both deposits and withdrawals: Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT transfers, and Visa/Mastercard debit or credit cards issued by Pakistani banks. No cryptocurrency or foreign currency payments are accepted. All transactions are denominated in PKR.

EK 77 does not charge any fees on standard deposits or withdrawals. The PKR amount you deposit is the exact amount credited to your account. The PKR amount you request to withdraw is the exact amount sent to your wallet or bank. Your payment provider (Easypaisa, JazzCash, your bank) may apply their own fees as per their standard terms — EK 77 has no control over those fees and does not receive any portion of them.

Cricket & PSL Betting

EK 77 covers international cricket — Test, ODI and T20 — as well as Pakistan Super League fixtures with an extensive range of markets per match. Standard markets include match winner, toss winner, top batsman, top bowler, total runs per over, total sixes, method of dismissal and man of the match. Selected matches also offer in-play (live) betting where odds update ball by ball. All markets settle in PKR. Visit the Cricket Betting and PSL Betting pages for live schedules.

Yes. EK 77 offers live in-play betting on select cricket matches — primarily major international series and all Pakistan Super League fixtures. During in-play, odds update in real time and a range of ball-by-ball markets are available, including next wicket, runs in current over and live match winner. In-play markets are suspended briefly between deliveries to allow odds recalculation. You can follow live bet settlement in your account's bet history.

If a cricket match is officially abandoned before a result is possible under the relevant cricket board's rules, all pre-match bets at EK 77 are voided and your stake is returned to your PKR balance. In-play bets that were placed before a minimum number of overs was bowled may also be voided — the precise threshold per match type is displayed in the betting terms. If a match is completed via DLS method and an official result is declared by the cricket board, bets settle on that official result.

Yes. EK 77 covers every fixture of the Pakistan Super League season — group stage, qualifiers, eliminators and the final — with a full range of match and player markets for each game. PSL betting is EK 77's flagship product and is updated as soon as official match schedules are released by the PSL board. Visit the PSL Betting page to see the current fixture list and available markets.

The minimum single bet stake on cricket markets at EK 77 is Rs 50. This applies to pre-match and in-play markets alike. Maximum stake limits vary by market and match — the maximum is displayed on the bet slip before you confirm. All bets are placed and settled in PKR. There are no conversion fees.

Yes. EK 77 supports accumulator bets — also called parlays or multi bets — on cricket. You can add multiple selections from different matches to your bet slip and combine them into a single accumulator. All legs must win for the bet to pay out. The combined odds are calculated and displayed on the bet slip before confirmation. Maximum accumulator payout limits apply and are shown on the bet slip.

Live Casino & Card Games

EK 77 offers a full live casino lobby with professional dealers streamed in real time. Available games include Live Roulette, Live Baccarat, Live Blackjack, Andar Bahar, Dragon Tiger and Teen Patti. Each game has multiple table variants at different stake levels. Visit the Online Casino, Roulette, Teen Patti and Card Games pages for full game lists and minimum stakes.

Teen Patti at EK 77 is the classic South Asian three-card game played against a live dealer. Each player and the dealer receive three face-down cards. You bet on whether your hand will beat the dealer's hand. Standard hand rankings apply — Trail (three of a kind) being the highest, followed by Pure Sequence, Sequence, Color, Pair and High Card. Minimum and maximum stakes per table are shown before you take a seat. All winnings are settled in PKR instantly. Full rules are available on the Teen Patti page.

EK 77 offers European Roulette (single zero) and Lightning Roulette variants in the live casino lobby. European Roulette has 37 pockets (0–36) giving a house edge of approximately 2.7%, which is more favourable for players than American Roulette's double-zero format. Betting options include straight-up numbers, splits, corners, dozens, columns, red/black and odd/even. All bets are placed and won in PKR. Visit the Roulette page for full table listings.

The EK 77 Card Games lobby includes Andar Bahar, Dragon Tiger, Casino Hold'em, and several Baccarat variants including Speed Baccarat and Super Six Baccarat. New card game variants are added regularly to the lobby. All games feature live dealers and real-time streaming. Stakes, game rules and payout tables are displayed before each game begins.

Bonuses & Promotions

EK 77 credits a welcome bonus automatically on your first qualifying deposit — you do not need to enter a code or contact support. The bonus amount, eligible games and wagering requirement are displayed clearly in your account dashboard before you activate it. Wagering requirements are expressed in plain PKR figures so there is no calculation needed. Welcome bonus terms are also outlined in the Terms and Conditions.

A wagering requirement means you must place a certain total amount in real-money bets before a bonus balance can be withdrawn as cash. At EK 77, wagering requirements are shown in PKR — for example, if your bonus has a wagering requirement of Rs 10,000, you need to place bets totalling Rs 10,000 on eligible games. Progress is tracked automatically in your account dashboard. Not all games contribute equally — casino games typically contribute 100% while some markets contribute less. Contribution percentages are shown per game in the bonus terms.

Once you have a registered and verified EK 77 account, you can access your unique referral link in the Refer a Friend section of your account. Share the link with friends. When a friend registers using your link and makes their first qualifying deposit, both you and your friend receive a PKR bonus credited to your accounts. Full details of qualifying deposit thresholds and bonus amounts are on the Refer a Friend page.

Yes. Each bonus at EK 77 has an expiry period — typically 7 to 30 days from the date it is credited to your account. If the wagering requirement is not completed before the expiry date, the remaining bonus balance is removed automatically. Expiry dates are shown clearly in your account dashboard against each active bonus. You will receive a reminder notification before a bonus is due to expire.

Responsible Gaming

Log in to your EK 77 account, go to Account Settings and select "Responsible Gaming". From there you can set a daily, weekly or monthly deposit limit in PKR. Once set, the platform will decline any deposit that would take you over your chosen limit within the period. Reducing your limit takes effect immediately. Increasing a limit has a mandatory 24-hour delay to protect against impulsive decisions. Full details are on the Responsible Gaming page.

Go to Account Settings, select "Responsible Gaming" and choose Self-Exclusion. Options are 30 days, 90 days, 180 days or permanent exclusion. Your account is fully deactivated for the duration — you cannot log in, deposit or bet. For temporary exclusions, the account is automatically reactivated when the period ends. A permanent self-exclusion cannot be reversed under any circumstances. Your PKR balance is held securely and can be withdrawn after the exclusion period via support. Visit the Responsible Gaming page for full details.

A cooling-off period is a short voluntary break from your EK 77 account — available for 24 hours, 48 hours, 7 days or 30 days. During the period your account is suspended: you cannot log in, place bets or make deposits. Any bets placed before the cooling-off period began will settle as normal. A cooling-off period cannot be cancelled early once activated. Your account is automatically reactivated after the period ends and you receive an SMS notification.

The first step is using the tools already in your EK 77 account: set a deposit limit, activate a cooling-off period, or request self-exclusion — all from Account Settings without needing to contact support. If you want to talk to someone, the EK 77 responsible gaming team is available at support@ek77.info and will respond with discretion. The Responsible Gaming page also includes a quick self-assessment quiz and detailed guidance. You are not alone in this and taking action early is the right decision.

No questions matched your search. Try different keywords or .

ek 77

About This EK 77 FAQ

This FAQ is built around the questions Pakistani players actually send to EK 77 support — the same questions that come up again and again about deposits via Easypaisa, cricket bet settlement rules, how PSL odds are priced, what the wagering requirement on the welcome bonus actually means in PKR, and how to use responsible gaming tools without having to call anyone.

Every answer on this page is written to reflect how EK 77 works right now — not generic platform boilerplate. If something in your account does not match what the FAQ describes, that is worth raising with support because it means either the FAQ needs updating or your account has a specific situation that needs direct attention.

This page is updated as EK 77 introduces new features, payment methods and game types. If you have a question that is not covered here, search the box at the top of the page first — then contact the team at support@ek77.info if needed. Most queries are resolved within a few hours.

EK 77 support operates 24 hours a day, 7 days a week. For account-specific questions, always include your registered Pakistani mobile number so the team can locate your account immediately.

What Makes EK 77 the Right Choice for Pakistani Players

These are the six things that Pakistani players ask about most often — and the answers are consistently positive at EK 77.

All Transactions in PKR

Every deposit, bet, win and withdrawal at EK 77 is in Pakistani Rupees. No conversion, no exchange rate risk, no foreign currency fees. What you deposit is what you get, and what you win is what you receive — in PKR, directly to your Easypaisa or JazzCash wallet.

Easypaisa & JazzCash Native

EK 77 is built for Pakistani mobile wallets from the ground up. Deposits appear in seconds. Withdrawals to Easypaisa and JazzCash process in minutes during normal operating hours. You do not need a bank account to use EK 77 — your mobile wallet is sufficient for both deposits and withdrawals.

Pakistan's Premier PSL Platform

PSL betting is EK 77's flagship product. Every PSL fixture is covered with dozens of pre-match and in-play markets — from match winner to ball-by-ball options. Odds are competitive and updated live. PSL schedules are loaded as soon as the PCB releases the official fixture list.

Transparent Bonus Terms

Every bonus at EK 77 has its wagering requirement shown in PKR before you activate it — no percentages to calculate, no surprises. If the wagering requirement is Rs 8,000, it says Rs 8,000. Bonus progress is tracked live in your dashboard so you know exactly where you stand at any time.

24/7 Urdu & English Support

The EK 77 support team is available around the clock via email at support@ek77.info. The team handles queries in both English and Urdu. Response times for standard queries are typically within a few hours. Account-specific issues — locked accounts, missing deposits — are treated as priority and resolved as quickly as possible.

Responsible Gaming Built In

Responsible gaming tools at EK 77 are not buried in settings — they are front and centre. Deposit limits, loss limits, session timers, cooling-off and self-exclusion are all self-service, available in under a minute from Account Settings. No support ticket needed, no explanation required.

ek 77

Still Have a Question Not Covered Here?

This FAQ covers the questions that come up most frequently, but every player's situation is slightly different. If your specific question is not answered above — or if what you are seeing in your EK 77 account does not match what the FAQ describes — the right next step is to contact support directly.

The EK 77 support team handles everything from missing deposits and withdrawal delays to account verification, bonus disputes and responsible gaming requests. When you contact support, include your registered Pakistani mobile number in your message so the team can pull up your account immediately rather than spending time verifying who you are.

For players who are not yet registered at EK 77 and have questions before signing up, the FAQ and support team are both available to non-members. You do not need an account to contact support or browse this FAQ — the information here is public and the team will answer pre-registration questions without any obligation.

Email Support: support@ek77.info — available 24/7, typical response within a few hours.

Terms & Conditions: Full platform rules at ek77.info/terms-conditions.

Responsible Gaming: Tools, self-assessment and guidance at ek77.info/responsible-gaming.

ek 77

Quick Links for Common EK 77 Questions

Most things you need to do at EK 77 have a dedicated page that covers them in detail. Here are the most visited pages for players who want more information than a FAQ answer provides.

Ready to Get Started? Register at EK 77 in Under Two Minutes

Free account · Rs 200 minimum deposit · Easypaisa & JazzCash · Welcome bonus on first deposit